DELIVERY & SHIPPING
Tracking.
When your order has been processed you will receive an automated email.
Please allow at least 24-48 hours for this to register in the system, once you have received your shipping confirmation email, before tracking - as information may not be immediately available on the couriers website.
All orders are shipped with Authority to Leave - if you do not want your order to be left with an Authority to leave, please let us know in the in the note section upon checkout.
Important * - we take no responsibility for incorrect addresses. Please ensure you fill out your shipping details clearly and completely. You will be charged for additional shipping if goods are sent back due to a wrong address supplied by the customer.
Shipping times may vary during peak times including Sale Periods, Public Holidays and Holiday Periods.
Please note : Our couriers are currently experiencing delivery delays* due to a high volume of parcels in their network, along with new safety measures to protect their people and customers. Further to this, delays are also occurring as there are fewer domestic flights, international delays, and increased volumes as more people start shopping online. International customers can find expected delay times too.
Timing : Orders are processed and dispatched within 24-48 hours of being received, and arrive approximately 2 - 10 working days from dispatch depending on the address location. *
Freighters: We use several couriers for domestic postage. Australia Post, Fastway Couriers, Couriers Please, Sendle and TNT. Australia Post is our preferred courier for most postage for outer lying and regional areas. We always freight based on the best service in your area.
Currency: All prices are listed and charged in Australian Dollars (AUD).
Australia and New Zealand Orders.
You can upgrade to express shipping.
AUSTRALIA
FREE standard shipping on all orders over $49.95 across Australia
Standard shipping - $7.95 - delivery time estimate: 5-6 business days
Express shipping up to 1kg - $15.70 - delivery time estimate: 1-3 business days
Express shipping 1-3 kg - $19.35 - delivery time estimate: 1-3 business days
Express shipping 3-5 kg - $25.50 - delivery time estimate: 1-3 business days
INTERNATIONAL - NEW ZEALAND
Standard shipping up to 500g - $18.20 - delivery time estimate: 6-25 business days
Standard shipping 500g - 1kg - $24.00 - delivery time estimate: 6-25 business days
INTERNATIONAL - USA/CANADA
Standard shipping up to 500g - $16.95 - delivery time estimate: 6-25 business days
Standard shipping 500g - 1kg - $24.95 - delivery time estimate: 6-25 business days
Standard shipping 1kg- 1.5 kg - $31.00 - delivery time estimate: 6-25 business days
Standard shipping 1.5kg- 2 kg - $40.95 - delivery time estimate: 6-25 business days
INTERNATIONAL - ASIA / EUROPE
Standard shipping up to 500g - $24.95 - delivery time estimate: 6-25 business days
Standard shipping 500g - 1kg - $34.95 - delivery time estimate: 6-25 business days
Standard shipping 1kg- 1.5 kg - $44.95 - delivery time estimate: 6-25 business days
Standard shipping 1.5kg- 2 kg - $54.95 - delivery time estimate: 6-25 business days
Please allow 1 – 2 business days for your order to be dispatched.
Please note that Being Co. does not cover the cost of custom fees/import duties into any country. There may also be delays due to COVID-19.
International Customs and Duty Charges.
International orders MAY be subject to local charges. Customs policies vary widely, with customs or import duties being charged once the order reaches its destination country.
Because of this, Being Co. cannot be held responsible for any additional charges. Please be aware of any additional fees your local customs office may charge before placing your order.
Being Co. will not be liable for packages refused or held by customs for delivery. It is important for you to become familiar with Customs policies for your specific country before ordering.
International orders are calculated at the checkout.
Consent
By agreeing to these Purchase & Shipping terms, you also consent to receive further electronic communications from us in relation to Being Co., including information relating to products, competitions, promotions, special offers and any other commercial message. Of course, you may at any time, unsubscribe from receiving electronic commercial messages from us.