FAQ

  • General

  • Why are Being Co. powders so awesome? What benefits am I getting?

  • What’s the preferred storage method and shelf life of Being Co. powders?

    Please keep me dry, cool and tightly closed. Our shelf life is 1-2 years from creation, and you’ll find the expiration date on the package.

    Our Pink Pitaya is 100% freeze-dried, and it is advised to consume within 30 days once opened. It can be extremely sensitive to moisture and may clump.

  • How much superfoods powder do i use?

    We recommend adding 1/2-1 teaspoon of our Being Co. powders to your smoothies, breakfast, sweets etc. But if you are after an intense colour or purely for the added health benefits - increase your desired amount. 

  • How do I enjoy these delicious products?

    The choices are really up to you… Raw treats, noodles, doughs, lattes, smoothies - blended or shaken, get creative!

    We personally love blending Being Co. superfood powders with fruits to create insane coloured smoothie bowls. Check out our blog for recipes.

  • Are your products safe for children?

    YES! Our products are 100% natural and contain no harmful ingredients or any added nasties. They are suitable for all ages. Kids love them. Suprise them with Pink Pancakes or a blue smurf mylk shake!

    Activated Coconut Charcoal Powder must be taken with caution and we personally dont recommend this powder internally for children.*

  • Are your Being Co. superfood powders products safe to use during pregnancy and breastfeeding?

    All our powders are 100% natural with no added nasties. However we like to always play it safe and suggest to talk with your doctor first*. 

  • Are your products manufactured to the highest quality?

    Yes. Our manufacturing facility ensures the highest quality, all of our products obtain a certificate of analysis, COA to display this purity. 
     

  • Are your Jars Australian Made?

    We care a lot about how we produce our products at Being Co.
    We choose BPA Free PET plastic amber jars as it is one of the most
    recycled plastics and for safety, use BPA-free.

    They are also made and manufactured right here in Australia.

    Our gorgeous labels are also printed here in Australia too. 

    100% Australian Made. 🇦🇺
    100% Recyclable. ♻️
    100% Reusable. 🌿

  • How do I become a stockist?

    We are always looking for more stockists! Please contact us hello@beingco.com.au  and we will happily send you more information.

     

  • Do you ship worldwide?

    YES we do! 

    All products are available for purchase through our online store and we have a few shipping options available at checkout.

  • Has my order been shipped yet?

    You will receive a confirmation email once your order has shipped (please check your junk mail as sometimes it can get re-directed there!). 

  • I have an enquiry I would like to make.

    Please contact us at hello@beingco.com.au 

  • Can I cancel my order?

    Unfortunately, if your order has already been dispatched, we are unable to cancel your order. Please contact our support team and they will be able to let you know the status of your order.

  • What is your returns policy?

    Unfortunately, as a perishable good, we are unable offer refunds or exchanges on any purchases. If our product arrives faulty, please contact hello@beingco.com.au  and we will get back to you.

    We are not liable for any loss of goods made by our couriers. In the off chance your product doesn't arrive, it may have been returned back to us if you entered the wrong details and we can arrange for your parcel to be sent back to you.

  • What payment methods can I use?

    Being Co. accepts: Mastercard, Visa, Paypal, Shopify Pay, Apple Pay, Google Pay. 

  • Is your payment gateway safe?

    Being Co. uses SSL encryption technology to protect your personal information during the checkout process

  • Is my credit card and privacy information safe?

    Yes, your credit card and privacy information is safe and is not sold to any third parties.

  • Being Co. Disclaimer

    *Our Being Co. products are not intended to diagnose, treat, cure or prevent any disease. The views and nutritional advice expressed by Being Co. are not intended to be a substitute for conventional medical services. Please always consult your doctor if you require further advise. Consult your healthcare practitioner before use if pregnant. Store in a cool, dry place. Some of our products are packaged in a facility that handles, stores, and processes nuts.